Winter is fast approaching, and with that, Salesforce has just released their new Winter '18 update.
From a winter theme to improvements in user experience, there has been a focus on the Lightning Experience. Salesforce has gone above and beyond as usual!
A great addition here is that you will now receive more options during Lead conversion in Lightning. From the Convert Lead screen itself, you have the ability to choose to create new or existing Accounts, Contacts and Opportunities. Searching for records during the conversion process will help keep your data clean, giving you another way to search for potential duplicates.
More features from Salesforce Classic are coming over to the Lightning Experience. You can now clone Cases and add Case comments directly from the Case Comments related list!
Have you read through the 558 pages Winter ‘18 release notes yet? ... Who has time for that?! You’re just in luck. I’ve read through the release notes for the team…